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Circulation and Member Services Associate II - Round Lake Area Public Library

The Round Lake Area Public Library is looking for an enthusiastic team player with excellent customer service skills to fill this part-time library position. The Circulation and Member Service Associate II assists patrons with borrowing library materials, passport applications, notary services, voter registration, and other services as outlined in the job description and they must be able to complete relevant trainings and certifications. The qualified candidate must have a high standard of customer service, be friendly and cooperative, and strive to provide excellent customer service to patrons and staff. Must be proficient in English and also Spanish if applying for a bilingual position.


QUALIFICATIONS FOR APPOINTMENT:

• A high school diploma or GED is required.
• Must be at least 18 years of age.
• Ability to communicate effectively in English both verbally and in writing, required.
• Ability to communicate in Spanish, both verbally and in writing preferred.
• Ability to be flexible, and deal patiently with change.
• Must meet Federal, State, and Local requirements to serve as a Passport Acceptance Agent, Notary and Voter Registrar.
• Proficient in Microsoft Windows, Office, Excel, Teams, and Outlook. Ability to learn and manipulate data in library databases, library calendar, and library time clock system.
• Employment is contingent on passing a background check.
• Excellent customer service with a patron centered and positive attitude.
• Available to work a flexible schedule including days, evenings, and weekends.


Part-Time:
19 hours per week, including morning, afternoon, evening, and weekend hours. Schedule subject to change.


Salary: 
$20.43 -$28.91 hourly, depending on qualifications.


COMPLETE JOB DESCRIPTION


To apply, turn in completed application to the Circulation Desk or mail to:

Alisha Smaby
Head of Circulation and Member Services
Round Lake Area Public Library
906 Hart Road
Round Lake, IL 60073
Email to: asmaby@rlalibrary.org

No phone calls.


Equal Opportunity Employer


Circulation and Member Services Associate II - Round Lake Area Public Library

The Round Lake Area Public Library is looking for an enthusiastic team player with excellent customer service skills to fill this part-time library position. The Circulation and Member Service Associate II assists patrons with borrowing library materials, passport applications, notary services, voter registration, and other services as outlined in the job description and they must be able to complete relevant trainings and certifications. The qualified candidate must have a high standard of customer service, be friendly and cooperative, and strive to provide excellent customer service to patrons and staff. Must be proficient in English and also Spanish if applying for a bilingual position.


QUALIFICATIONS FOR APPOINTMENT:

• A high school diploma or GED is required.
• Must be at least 18 years of age.
• Ability to communicate effectively in English both verbally and in writing, required.
• Ability to communicate in Spanish, both verbally and in writing preferred.
• Ability to be flexible, and deal patiently with change.
• Must meet Federal, State, and Local requirements to serve as a Passport Acceptance Agent, Notary and Voter Registrar.
• Proficient in Microsoft Windows, Office, Excel, Teams, and Outlook. Ability to learn and manipulate data in library databases, library calendar, and library time clock system.
• Employment is contingent on passing a background check.
• Excellent customer service with a patron centered and positive attitude.
• Available to work a flexible schedule including days, evenings, and weekends.


Part-Time: 
30 hours per week, including morning, afternoon, evening, and weekend hours. Schedule subject to change.


Salary: 
$20.43 -$28.91 hourly, depending on qualifications.


COMPLETE JOB DESCRIPTION


To apply, turn in completed application to the Circulation Desk or mail to:

Alisha Smaby
Head of Circulation and Member Services
Round Lake Area Public Library
906 Hart Road
Round Lake, IL 60073
Email to: asmaby@rlalibrary.org
No phone calls.


Equal Opportunity Employer


For the general employment application, CLICK HERE.

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